Privacy Policy

M8trix Systems LLC ("M8trix Systems," "we," "us," or "our"), based in Denver, CO, respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, interact with our chat widget, or submit a contact form.

Information We Collect

We collect information you voluntarily provide, including:

• Contact form submissions: messages, and any details you choose to share.
• Chat widget interactions: messages, contact details (such as name, email, or phone number) you share in the chat, and metadata about the conversation.
• Booking requests: calendar appointments scheduled through Calendly.
• Automatically collected data: IP address, browser type, device information, and usage data via cookies and similar technologies.

How We Use Your Information

• To respond to inquiries and provide requested services.
• To schedule demos, calls, and follow-ups.
• To improve our website, services, and customer experience.
• To send service-related communications.
• To comply with legal obligations.

Third-Party Services

We use trusted third-party providers to operate our chat widget, scheduling, and communications, including LeadConnector/HighLevel and Calendly. These providers process information on our behalf and are subject to their own privacy policies.

Data Sharing

We do not sell your personal information. We may share information with service providers who help us operate our business, or when required by law.

Data Retention & Security

We retain information only as long as needed for the purposes described above and apply reasonable safeguards to protect it. No method of transmission over the internet is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at jake@m8trixsystems.com.

Contact Us

M8trix Systems LLC
Denver, CO
jake@m8trixsystems.com